Privacy Policy

Effective date: December 2025

Northern House ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, social media, advertising, or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • City and country
  • Project-related details you voluntarily provide (e.g., renovation needs, budget range, timelines)

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Referral sources (e.g., ads or social platforms)

This information is collected through cookies, pixels, and similar technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule consultations
  • Provide interior and kitchen design services
  • Prepare proposals, designs, and project documentation
  • Communicate updates, offers, or relevant information
  • Improve our website, services, and advertising performance
  • Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

  • Service providers who assist with operations (e.g., hosting, email, analytics, payment processing)
  • Advertising platforms (such as Meta or Google) in aggregated or anonymized form
  • Legal authorities if required by law

All third parties are required to protect your information and use it only for the purposes specified.

4. Cookies and Advertising

Northern House may use cookies and tracking technologies to:

  • Analyze website traffic and performance
  • Deliver relevant advertisements
  • Measure the effectiveness of marketing campaigns

You can disable cookies through your browser settings; however, some features may not function properly.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or contractual obligations

When information is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. International Clients

Northern House works with clients in multiple countries. By providing your information, you consent to its transfer and processing in jurisdictions where we operate.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Northern House
Email: hello@northernhouse.design

*This Privacy Policy is provided for general informational purposes and does not constitute legal advi